Developing an Owners Manual

This course explains a process of helping groups of unit or product-level managers function effectively as a leadership team.

Instructions:  Clicking on the right arrow will take you through the course one slide at a time.  If you are interrupted, there are links that can take you to a specific slide without having to go back through the slides you've already seen.

Chapter 1 - Introduction

Chapter 2 - Defining a Unique Mission

Chapter 3 - Critical Leverage Areas

Chapter 4 - Ownership of Critical Leverage Areas

Chapter 5 - Operating Principles